NHTSA Complaint #11164562 — 2013 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11164562
Vehicle	2013 FORD EXPLORER
Component	STEERING
Date of Incident	December 28, 2018
Date Filed	January 2, 2019
Mileage	106,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

ELECTRONIC STEERING LOCKS UP WHILE DRIVING. VERY DANGEROUS. I BELIEVE THE DATES OF THE 14V286 CAMPAIGN GO BEYOND 02/28/2012 DATE OF MANUFACTURE AT THE CHICAGO ASSEMBLY PLAN. I CALLED FORD, AND THEY SAID THERE WAS NEVER A RECALL FOR MY VEHICLE'S STEERING. MY PROBLEMS MATCH EVERY PROBLEM I SAW OTHERS REPORTING ONLINE. I BELIEVE THAT FORD IS ATTEMPTING TO LIMIT THE DATES OF THE ISSUE. BECAUSE MY STEERING IS LOCKING UP AND ACTS TIGHT WHILE DRIVING AND EVEN WHEN STATIONARY, I BELIEVE THIS IS A MAJOR CONCERN AND REPLACEMENT OF THE STEERING UNIT SHOULD BE COVERED. THE FORD RECALL WAS 14S06. TO REITERATE, WHEN IN MOTION, THE STEERING IS TIGHT AND FEELS LIKE IT IS LOCKING UP. IT TAKES FORCE TO SET FREE. I FEEL LIKE I COULD DIE ON THE ROADS. FORD WILL NOT HELP.

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