NHTSA Complaint #11163856 — 2018 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11163856
Vehicle	2018 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	December 28, 2018
Date Filed	December 28, 2018
Mileage	4,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

IN 2018 A NEW LAW WENT INTO EFFECT REQUIRING ALL NEW CARS CONE WITH REAR BACKUP CAMERAS. THE SUBARU STARLINK INFOTAINMENT SYSTEM THAT IS ON ALL NEW SUBARUS ARE DEFECTIVE, BUGGY, AND SUBARU HAS NO PERMANENT FIX. IT RENDERS THE REAR CAMERA UNOPERABLE, REPLACEMENTS ARE ON BACKORDER AND SUBARU MAKES OWNERS CONTINUE TO DRIVE THEIR CARD WHEN IT IS UNSAFE AND NOT FOLLOWING THE NEW LAW FOR 2018 CARS. I WANT SUBARU TO FIX THIS SAFETY ISSUE AND PROVIDE AFFECTED OWNERS WITH LOANER CARS WHILE WAITING FOR A FIX/REPLACEMENT.

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