NHTSA Complaint #11163170 — 2017 FORD F-150

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11163170
Vehicle 2017 FORD F-150
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 1,818,750 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I'VE HAD THE DOORS LATCHES OF MY TRUCK FREEZE IIN THE SHUT AND OPEN POSITIONS, MAKING THE TRUCK UNABLE TO BE DRIVEN, IT'S HAPPEND MANY TIMES SINCE IT'S GOTTEN COLD OUT, THERE ARE THOUSANDS OF COMPLAINTS ONLINE AND ON ONLINE FORD F-150 FORUMS ABOUT THIS PROBLEM, I HAVE HAD IT IN AND THEY DID THE FSA 18N04 ON ALL 4 DOORS, THEY HAD MY TRUCK FOR 3 DAYS TO DO THIS, THE VERY NEXT MORNING THE DOOR LATCHES ARE DOING THE EXACT SAME THING, AT FIRST THEY UNLOCK AND THEN THE DOOR WON'T LATCH CLOSED SO YOU CAN NOT DRIVE THE VEHICLE , IF YOU CAN GET THE DOOR TO LATCH AND PROCEED DRIVING VEHICLE. THE DOORS WILL COME UNLATCHED WHILE TH3 VEHICLE IS IN MOTION, THERE'S TWO PARTS TO THIS ISSUE , FIRST IT LEAVES THE VEHICLE UNABLE TO BE USED IN AN EMERGENCY , AND IF THE LATCHES DO APPEAR TO LATCH AND YOU USE THE VEHICLE THE LATCHES ALLOW THE DOORS TO FLING OPEN WHILE DRIVING , THIS IS BOTH A HUGE SAFETY ISSUE AND FORD NEEDS TO ACTUALLY FIX THIS PROBLEM AND STOP BANDAGE THE ISSUE ...

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