NHTSA Complaint #11163167 — 2014 MERCEDES-BENZ E350

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11163167
Vehicle	2014 MERCEDES-BENZ E350
Component	WHEELS
Date of Incident	December 20, 2018
Date Filed	December 23, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

REPEATED FLAT TIRE/TIRE DAMAGE WHILE DRIVING OVER SMALL POTHOLES IN ROAD IN WASHINGTON DC METRO AREA(SMALL ROADS/HIGHWAY). FREQUENTLY 2 TIRES ARE DAMAGED ON THE SAME SIDE. . REQUIRED REPLACEMENT OF NINE TIRES SINCE 2015 WITH FIVE TIRES CHANGED OVER THE LAST 5 MONTHS(SINCE AUGUST 2018).APPARENTLY, LOW PROFILE CONTINENTAL TIRES(245/40R18) USED BY MERCEDES FOR THE E350 ARE KNOWN TO BE A ROAD HAZARD. ON ONE OCCASION, A "BUBBLE" WAS NOTED DURING INSPECTION OF TIRE. I WAS TOLD NO OTHER/MORE DURABLE TIRES CAN BE USED WITH THE E350 MODEL! CLEARLY, THIS TIRE MODEL IS PRONE FOR FREQUENT FAILURE AND MAY PRESENT A ROAD HAZARD FOR DRIVERS AND CAR OCCUPANTS.

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