NHTSA Complaint #11162668 — 2019 FORD F-350 STRUCTURE:BODY

Complaint Details

ODI Number	11162668
Vehicle	2019 FORD F-350
Component	STRUCTURE:BODY
Date of Incident	December 19, 2018
Date Filed	December 20, 2018
Mileage	290 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

PREVIOUS COMPLAINT #11160684. I TOOK MY NEW F-350 TO FRAMINGHAM FORD FOR A "FROZEN" DOOR LATCH ON 1/17/18. THEY FOLLOWED FORD RECALL 18N03 FOR 2017-18 MODELS. I PICKED IT UP ON 1/19/18 AND THE DOOR WOULD NOT LATCH AGAIN! IT HAD BEEN DRY FOR THREE DAYS. I DON'T THINK IT IS NECESSARILY A FROZEN WATER ISSUE. IT MIGHT BE SOMETHING TO DUE WITH COLD. IT WAS DRY AND COLD, AROUND 22 DEGREES BOTH DAYS THE LATCH WOULD NOT ENGAGE.

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