NHTSA Complaint #11162571 — 2010 TOYOTA SIENNA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11162571
Vehicle	2010 TOYOTA SIENNA
Component	ELECTRICAL SYSTEM
Date of Incident	October 11, 2018
Date Filed	December 19, 2018
Mileage	49,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

THE AUTOMATIC SLIDING DOOR CABLE BROKE, AND WE ARE NOW UNABLE TO OPEN THE DOOR. OUR CHILDREN CAN ONLY EXIT THE CAR FROM THE DRIVER SIDE DOOR. WE UNDERSTAND THAT TOYOTA IS REPAIRING CERTAIN MODEL YEARS WITH THIS SAFETY ISSUE, UNDER AN EXTENDED WARRANTY. IF THE PART IS DEFECTIVE, WHY ARE SOME OWNERS COVERED AND OTHERS PAYING $2000 FOR REPAIRS?

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