NHTSA Complaint #11162443 — 2014 FORD TAURUS FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Complaint Details

ODI Number	11162443
Vehicle	2014 FORD TAURUS
Component	FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Date of Incident	December 16, 2018
Date Filed	December 19, 2018
Mileage	96,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE DRIVING 20 MPH, THE FUEL MODULE FAILED, THE ENGINE BEGAN TO SHUDDER, AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO PULL THE VEHICLE INTO A PARKING LOT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT A NEW FUEL PUMP MODULE NEEDED TO BE INSTALLED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 96,000.

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