NHTSA Complaint #11161966 — 2016 JEEP CHEROKEE
STRUCTURE:BODY:HATCHBACK/LIFTGATE issue reported to NHTSA
Complaint Details
| ODI Number | 11161966 |
| Vehicle | 2016 JEEP CHEROKEE |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| Date of Incident | |
| Date Filed | |
| Mileage | 58,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | ID |
Consumer Description
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE LIFTGATE FAILED TO OPEN WITH THE ELECTRONIC BUTTON FUNCTION. THE CONTACT HAD TO MANUALLY OPEN THE LIFTGATE WITH THE POTENTIAL RISK OF BEING IMPACTED BY THE LIFTGATE COMING DOWN. LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE (222 S AUTO DR, BOISE, ID 83709) INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL CAMPAIGN AND DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
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