NHTSA Complaint #11161401 — 2011 VOLKSWAGEN ROUTAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11161401
Vehicle	2011 VOLKSWAGEN ROUTAN
Component	ELECTRICAL SYSTEM
Date of Incident	September 1, 2018
Date Filed	December 14, 2018
Mileage	84,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE INSTRUMENT PANEL INDICATORS ILLUMINATED. ALSO, WHILE DRIVING UPHILL, THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE VEHICLE WAS TOWED TO BRUNSWICK VOLKSWAGEN (1420 INDUSTRIAL PKWY S, BRUNSWICK, OH 44212, (855) 646-8229) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000. *DT THE CONSUMER STATED THE TIPM WAS REPLACED IN DECEMBER BUT THE VEHICLE SHUT OFF ONCE AGAIN. *TR

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