NHTSA Complaint #11161018 — 2018 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11161018
Vehicle	2018 FORD ESCAPE
Component	ENGINE
Date of Incident	September 20, 2018
Date Filed	December 12, 2018
Mileage	1,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2018 FORD ESCAPE. WHILE DRIVING 40 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND AN ABNORMAL SOUND WAS HEARD. THE CONTACT CALLED METRO FORD CHICAGO AT (773) 776-7600 (LOCATED AT 6455 S WESTERN AVE, CHICAGO, IL 60636) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OIL WAS UNCOVERED AND SPILLED ALL OVER THE ENGINE, WHICH CAUSED THE ENGINE TO FAIL. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.

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