NHTSA Complaint #11160897 — 2014 FIAT 500L

CAR CONTINUES TO HAVE PROBLEMS 3/2/15 CAR STALLED MONTHS FOLLOWING PURCHASE OF THE CAR NEW TOLD IT WAS A ISSUE WITH THE COLD TEMPS AND BATTERY WAS NOT SWAPPED UPON ARRIVAL IN US. MONTHS LATER 11/17/15 THE CALL BEGAN TO STALL AGAIN IN HEAVY TRAFFIC AND TOLD A RECALL WAS ISSUED AND HE CAR NEEDED TO BE UPDATED AND IT WILL CORRECT THE ISSUE. CAR IMMEDIATELY STARTED TO STALL 12/17/15 AND BACK IN THE SHOP DID NOT IDENTIFY ISSUE UNTIL 12/26/15 AND TOLD THE ISSUE WAS CONTROL MODULE 9/9/17 CAR STARTED TO STALL AGAIN DID NOT IDENTIFY ISSUE. 10/26/17 STALLING AGAIN DID NOT IDENTIFY ISSUE BE BELIEVE DEALER HAD RECALL. DECEMBER 2018 CALL STALLING ISSUES OCCURRED MORE FREQUENTLY AND IN JANUARY CODE STATED CONTROL MODULE WAS FAILING AGAIN. 6/1/2018 COMPLAINED TO FIAT ABOUT INEXPERIENCED SERVICE TECHS. 11/2/18 CAR BROUGHT TO DEALER FOR SERVICE, ROTATION AND INSPECTION CHECKS. 12/7/18 CAR IS NOT DRIVING PROPERLY LEARNED TODAY ONE BRAKE PAD OF ALL INSTALLED WORN DOWN COMPLETELY WHILE OTHERS ARE AT 10. VERY CONCERN WITH ONLY 26K MILES ON CAR FIAT LACK OF RESPONSE TO CONSUMER TO RESOLVE THE CAR CONCERNS. SERVICE ADVISOR INFORMED ME THE TECH DECIDED THE TIRES DID NOT ROTATE TIRES WHICH CAUSED THE BRAKE INSPECTION TO BE OVERLOOKED. VERY CONCERN CONSUMERS PAY FOR ADDITIONAL SERVICE FIAT DOES NOT PERFORM AND BRAKE ISSUE COULD HAVE BEEN IDENTIFIED AND NOW 6 DAYS OUT OF WARRANTY. CONSUMER FOOT THE BILL.