NHTSA Complaint #11160861 — 2011 FORD F-150

AT APPROXIMATELY 8 IN THE MORNING ON 12/2/2018 I WAS AT A STOP GETTING READY TO MAKE A LEFT TURN, I HAD THE WINDOW DEFROSTER/HEAT ON, AS WELL AS THE REAR WINDOW DEFROSTER. OVER THE LAST YEAR THE REAR WINDOW DEFROSTER LIGHT HAS ILLUMINATED INTERMITTENTLY BUT THE DEFROSTER HAS ALWAYS WORKED. AS I STARTED TO MOVE THE VEHICLE, I HEARD A LOUD POP AND THOUGHT SOMEONE HAD THROWN SOMETHING AT MY TRUCK, BUT DIDN'T SEE ANYTHING OUT OF THE ORDINARY. WHEN I GOT TO MY DESTINATION LESS THAN 5 MINUTES AND ABOUT A MILE LATER, I GOT OUT AND LOOKED AT THE ROOF FOR ANY SIGN OF SOMETHING HITTING THE ROOF, WHEN I NOTICED A STEADY TRAIL OF SMOKE COMING FROM THE REAR WINDOW AREA, NOTICED THAT THE RUBBER HAD MELTED AND THE PASSENGER SIDE REAR WINDOW HAD SHATTERED COMPLETELY. I BELIEVE THIS IS DUE TO AN ELECTRICAL SHORT IN THE REAR WINDOW DEFROSTER CIRCUIT, I HAVE SINCE REMOVED THE FUSE FOR THE REAR WINDOW DEFROSTER WHICH DISABLES MY MIRROR HEATERS. I REQUEST THAT NHTSA INVESTIGATES THIS FURTHER AS THERE HAVE BEEN THOUSANDS OF CASES OF THIS ISSUE AND IT IS A KNOWN ISSUE AND FORD IS AWARE OF IT. IT IS A SAFETY CONCERN AS IT COULD HARM A CHILD OR SOMEONE SITTING IN THE BACKSEAT IF THE GLASS SHATTERS AND BLOWS OUT OF THE FRAME AS WELL AS SCARING SOMEONE CAUSING THEM TO REACT BY BRAKING, STEERING, ETC. AND POSSIBLY CAUSING AN ACCIDENT. AS FAR AS I KNOW, FORD HAS NOT ISSUED A RECALL AND HAS DENIED RESPONSIBILITY. THIS SHOULD BE ADDRESSED AND FIXED FREE OF CHARGE ON FORD'S BEHALF BASED ON THE FACT THAT IT IS A KNOWN MANUFACTURER DEFECT.