NHTSA Complaint #11160534 — 2013 FORD EXPLORER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11160534
Vehicle	2013 FORD EXPLORER
Component	VISIBILITY/WIPER
Date of Incident	December 9, 2018
Date Filed	December 10, 2018
Mileage	107,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

WHILE DRIVING AT APPROXIMATELY 35 MPH, THE REAR WINDOW SHATTERED SPONTANEOUSLY WITH NO SIGNS OF IMPACT. OUTSIDE TEMPERATURE APPROXIMATELY 32 DEGREES, INSIDE APPROXIMATELY 70 DEGREES. THE TEMPERED GLASS LITERALLY EXPLODED. NO OTHER PHYSICAL DAMAGE TO THE CAR APPARENT. AFTER DOING A GOOGLE SEARCH, I FOUND THIS IS NOT UNIQUE TO ME, AND THAT SUNROOFS AND WINDOWS OFTEN SHATTER SPONTANEOUSLY DUE TO MANUFACTURER DEFECTS THAT CAN BE LATENT FOR YEARS. SPECIFICALLY NOTED WAS FORD; IN PARTICULAR, THE F150. THIS CAR IS A FORD EXPLORER. THE ENTIRE WINDOW REQUIRES REPLACEMENT.

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