NHTSA Complaint #11157279 — 2012 CADILLAC SRX

EXTERIOR LIGHTING:HEADLIGHTS issue reported to NHTSA

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Complaint Details

ODI Number	11157279
Vehicle	2012 CADILLAC SRX
Component	EXTERIOR LIGHTING:HEADLIGHTS
Date of Incident	November 14, 2017
Date Filed	December 10, 2018
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2012 CADILLAC SRX. WHILE DRIVING 25 MPH, THE LOW BEAM HEADLIGHTS DID NOT PROVIDE ADEQUATE LIGHTING. THE VEHICLE WAS TAKEN TO VALENTI CADILLAC (99 LIEBERT RD, HARTFORD, CT 06120, (860)-967-3194) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 76,000.

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