NHTSA Complaint #11156428 — 2017 JEEP WRANGLER

WHEN DRIVING HOME FROM LUBBOCK AT POSTED SPEEDS OF 70 AND 75 MPH MY HOOD STARTED TO FLUTTER AND JUMP. I WAS ON 2 LANE ROADS AND IF A TRACTOR TRAILER PASSED ME THE HOOD WOULD ACTUALLY RAISE UP. I PULLED OVER AT A CONVENIENCE STORE AND CHECKED TO ENSURE MY HOOD STRAPS WERE ON AND THAT THE HOOD WAS CLOSED AND IT WAS. I TOOK MY JEEP TO THE DEALERSHIP AND THEY SAID THAT THE HOOD IS WAY OUT OF ALIGNMENT, WAY OUT OF FACTORY SPECS HOWEVER THEY CANNOT FIX IT BECAUSE THEY DON'T HAVE A FRAME STRAIGHTENER (MY TERM NOT THEIRS). THE DEALERSHIP ALSO TRIED TO BLAME IT ON A FENDER BENDER WHERE THE FRONT PLASTIC BUMPER GUARD IS DENTED IN AND I TOLD THEM THAT HAPPENED IN THE PROCESS OF PARKING AND BELOW 10 MPH. THE DEALERSHIP ALSO FOUND MY DRIVER'S SIDE DOOR OUT OF ALIGNMENT WHICH WAS LEAKING ALONG WITH THE PASSENGER SIDE DOOR, FRONT WINDOW AND ROOF HOWEVER THESE WERE LEAKING BEFORE THE FENDER BENDER. THERE IS ALSO A RATTLE IN MY DRIVER'S SIDE BACK DOOR THAT THE DEALERSHIP CANNOT SEEM TO HEAR THEREFORE CANNOT FIX. I PULL OUT OF THE DEALERSHIP AND HEAR IT RIGHT AWAY!