NHTSA Complaint #11547628 — 2017 JEEP WRANGLER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11547628
Vehicle	2017 JEEP WRANGLER
Component	STRUCTURE:BODY
Date of Incident	September 29, 2023
Date Filed	October 1, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

Driving at 65 mph on the highway the hood latches failed and the hood blew back into the windshield, shattered the windshield, and made driving a safety issue. The safety latch also failed. Not able to see out the windshield due to the hood. Spoke with jeep cares and they said the hood latches were not a warranty item. The dealer said it happens frequently that the latches break. I have pictures of the defective latches and filing an insurance claim this week. This is a factory defect that could cause serious injury or death if not fixed.

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