NHTSA Complaint #11156376 — 2010 MAZDA CX-9

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11156376
Vehicle 2010 MAZDA CX-9
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 45,100 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

THE POWER TRANSFER UNIT NEEDS TO BE REPLACED AND THE VEHICLE ONLY HAS 45,000 MILES ON IT. MAZDA HAD ISSUED A VOLUNTARY EXTENDED WARRANTY OF THIS PART BUT ALTHOUGH MY VEHICLE IS WELL UNDER THE MILEAGE (90,000) MAZDA IS TELLING ME THAT IT IS OUT OF WARRANTY. MAZDA ISSUED THE EXTENDED WARRANTY BECAUSE THEY KNEW THERE WAS A PROBLEM WITH THE PART AND THAT IT WAS A POOR OR DEFECTIVE DESIGN. THIS SHOULD HAVE BEEN A RECALL ISSUE NOT A WAIT AND SEE WHEN IT FAILS AND HOPEFULLY IT IS OUTSIDE OF OUR EXTENDED WARRANTY PERIOD.

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