NHTSA Complaint #11155152 — 2015 TOYOTA CAMRY

I GREW UP ON A FARM AND HAVE WORKED ON MANY MACHINES OVER THE YEARS. I HAVE OWNED CARS, TRUCKS, MOTORCYCLES AND A BOAT. I UNDERSTAND HOW VEHICLES ARE DESIGNED TO WORK. MY CAR IS A 2015 TOYOTA CAMRY SE, 2.5L 4 CYLINDER ENGINE. THE SAFETY ISSUE I AM HAVING WITH THIS CAR BEGAN SOMEWHERE AROUND 20,000 MILES AND ABOUT 2 YEARS AGO, WHEN ATTEMPTING TO PULL INTO TO TRAFFIC, AND WHILE PRESSING THE GAS PEDAL THERE WAS A NOTICEABLE LOSE OF POWER. THE THROTTLE DID NOT RESPOND FOR 3-5 SECONDS AND DOWNWARD TREND IN RPMS. THE NEXT TIME I HAD THE CAR AT THE DEALER FOR SERVICE I REPORTED THIS. THE SERVICE TECH REPORTED THERE WERE NO CODES AND THE ISSUE COULD NOT BE RECREATED. NOW THIS SAME THING HAS HAPPENED 10-12 TIMES AT USUALLY AT BETWEEN 2000-3000 RPMS. IT HAS HAPPENED TURNING INTO TRAFFIC, ATTEMPTING TO CHANGE LANES AND JUST HAVING THE CAR A HEAD MOVE FORWARD AND ATTEMPT TO ACCELERATE TO MOVE FORWARD AS WELL TO CLOSE THE DISTANCE. THIS SITUATION HAS BEEN VERY INTERMITTENT, OCCURS WHILE IN MOTION AND USUALLY BETWEEN 40-60 MPH, AND SOMETIMES NOT OCCURRING FOR MONTHS AT A TIME. I FILED A COMPLAINT WITH TOYOTA CORP AT THE ADVICE OF THE SERVICE MANAGER AT THE DEAL SHIP. I HAVE BEEN DISMISSED BY THE CASE MANAGERS AT TOYOTA, SHUFFLED OFF TO NEW CASE MANAGERS AND ALWAYS TOLD THAT THE ISSUE COULD NOT BE ADDRESSED UNTIL IT COULD BE RECREATED. I SHOULD STOP EVERYTHING AND RETURN THE CAR TO THE DEALER AFTER EACH INSTANCE. FINALLY, THE CAR WAS LEFT FOR A WEEK AND THE ISSUES OCCURRED WHILE TECHNICIAN WAS DRIVING IT. I WAS TOLD THE ISSUE HAD BEEN RESOLVED. THEN IT HAPPENED AGAIN. I CALLED THE CASE MANAGER AND WAS TOLD THAT THE PROBLEM HAD TO BE RECREATED AGAIN.TOYOTA WOULD RATHER HAVE A DRIVER ON THE ROAD IN AN UNSAFE VEHICLE THEN RESOLVE THIS ISSUE. NOW THE CAR SITS IN THE DRIVEWAY, MOSTLY UNUSED. THE DEALER WILL NOT GIVE DECENT TRADE VALUE BECAUSE OF THIS ISSUE.