NHTSA Complaint #11528780 — 2015 TOYOTA CAMRY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11528780
Vehicle 2015 TOYOTA CAMRY
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

I had no problems with my 2015 Toyota Camry SE that does not even have 90,000 miles on it, and then I started experiencing a shutter when driving between 25 and 50mph. It feels like you are driving over rumble sticks in the roadway, or an abnormal shaking. There is no warning light illuminated on my dashboard ex: engine light. If I take my foot of the accelerator pedal the shutter/shaking would stop or if I pushed on the accelerator to go faster, it will come out of the shutter/shaking also. While I was getting an oil change at the Toyota dealership, I spoke with the Toyota customer service representative about the closed recall (T-SB-0312-17) for this issue on 2012-2014 Toyota Camry's while doing research on this issue and I was told that Toyota has no plans on doing another recall because they have fixed the problem and I would have to have the car fixed myself which could cost upwards of $3,000.00 out of pocket. Why should a customer have to pay hundreds of dollars to have their car diagnosed for a known problem based on internet forums and other Toyota complaints. The engine light is not on, so a code may not even show up. I cannot afford to pay that, and Toyota should stand by their vehicles, stop giving customers the run around and do another recall as this is a big safety issue of faulty parts which can cause a major accident if the car loses power and stalls.

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