NHTSA Complaint #11154693 — 2013 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11154693 |
| Vehicle | 2013 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 121,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2011-2013 FORD EXPLORER VEHICLES MANUFACTURED MAY 17, 2010, THROUGH FEBRUARY 28, 2012. THE AFFECTED VEHICLES MAY EXPERIENCE AN INTERMITTENT CONNECTION IN THE ELECTRIC POWER STEERING GEAR, WHICH CAN CAUSE A LOSS OF THE MOTOR POSITION SENSOR SIGNAL RESULTING IN A SHUT DOWN OF THE POWER STEERING ASSIST. UNFORTUNATELY MY CAR IS NOT INCLUDED IN THIS TIMEFRAME BUT I AM CURRENTLY HAVING THIS ISSUE AND HAVE READ MANY OTHER FORD DRIVERS HAVE HAD THE SAME ISSUE BUT FORD DENIES TO FIX VIA RECALL. CAN YOU PLEASE INVESTIGATE AND EXTEND THE RECALL TO OTHER 2013 VEHICLES AS I OWN ONE AND THEY ARE DENYING ME TO FIX MY VEHICLE AND I AM SCARED TO DRIVE AND GET INTO A CAR ACCIDENT.
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