NHTSA Complaint #11154196 — 2016 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11154196
Vehicle 2016 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage 32,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I WAS DRIVING ON A RESIDENTIAL ROAD ON 11-24-18, ON MY WAY HOME WHEN I HEAR A VIBRATING NOISE. I THINK IT IS MY PHONE, BUT ALL OF A SUDDEN THE CAR STALLS. THANKFULLY I HAD NO CARS BEHIND ME SO I POWER IT DOWN AND THEN TUNE IT BACK ON AND IT GIVES A LITTLE ISSUE TURNING BACK ON BUT DOES. I MAKE IT HOME. IT WORKS FINE THE NEXT FEW DAYS. ON 11-27-18 AFTER ONLY DRIVING LOCALLY IN BETWEEN I TAKE MY FORD ON THE HIGHWAY TO GO TO THE AIRPORT 30 MINS AWAY AND ALL IS FINE UNTIL THE RIDE BACK HOME ON THE HIGHWAY. I HEAR THE VIBRATING NOISE AGAIN AS IF I WAS GOING OVER RUMBLE STRIPS ON 95. THE CAR GOES ON A LITTLE LONGER AND THEN SHUTS DOWN AGAIN. POWER REMAINS ON BUT THE CAR STALLS. I AM TAKING IT IN TODAY. I HOPE TO GET THIS RESOLVED AS FAST AS POSSIBLE. I BOUGHT A NEW CAR FOR A REASON. RELIABILITY AND NOW I AM JUST ANNOYED THAT THIS IS HAPPENING WITH ONLY 32K MILES ON THE 2016 ESCAPE.

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