NHTSA Complaint #11153982 — 2010 FORD EDGE

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 50 MPH, THE ENGINE STALLED ON THE HIGHWAY. WHEN THE CONTACT EXITED THE HIGHWAY, THE ENGINE WAS SMOKING. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO GANLEY FORD WEST (16100 LORAIN AVE, CLEVELAND, OH 44111, (216) 941-9800) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP LEAKED COOLANT INTO THE ENGINE AND A NEW ENGINE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 150,000.