NHTSA Complaint #11153941 — 2011 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11153941
Vehicle	2011 FORD ESCAPE
Component	STEERING
Date of Incident	November 24, 2018
Date Filed	November 26, 2018
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED AND WAS NOT ABLE TO BE TURNED. THE VEHICLE WAS TOWED TO TASCA FORD SEEKONK (200 FALL RIVER AVE, SEEKONK, MA 02771, (800) 737-0435) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS CURRENTLY AT THE DEALER WAITING TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

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