NHTSA Complaint #11153588 — 2016 JEEP CHEROKEE

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11153588
Vehicle 2016 JEEP CHEROKEE
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage 25,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

WHEN DRIVING IN THE MOUNTAINS OF WEST VIRGINIAN HAVING THE CRUISE CONTROL SET TO 70 EVERYTHING WORKS FINE UNTIL YOU COME TO A STEEP DOWN HILL GRADE. SUDDENLY I WOULD LOOK DOWN AND I WOULD BE DOING 90 MILES A HOUR AND THE ENGINE RPM IS OVER 5000. THIS HAPPENED 4 TIMES. 3 TIMES I WOULD JUST TOUCH THE BRAKE AND THE ENGINE RPM WOULD IMMEDIATELY GO DOWN TO AROUND 2000 RPM. ONE TIME I HADE TO STAND ON THE BRAKES FOR SEVERAL SECONDS UNTIL THE RPM WOULD GO DOWN. I ALMOST LOST CONTROL OF THE CAR ONE TIME. MY SON DROVE THROUGH THE MOUNTAINS ON OUR WAY TO THE EAST COAST AND I DROVE THROUGH THEM ON THE WAY HOME. HE TOLD ME THE SAME THING HAPPENED TO HIM SEVERAL TIMES. I HAVE HAD THE CAR FOR JUST OVER 2 YEARS AND THE CRUISE CONTROL WORKS FINE. THE ONLY TIME I HAVE PROBLEMS IS IN THE MOUNTAINS ON A DOWN HILL ROAD.

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