NHTSA Complaint #11153211 — 2016 DODGE JOURNEY
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11153211 |
| Vehicle | 2016 DODGE JOURNEY |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 34,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
SEVERAL MONTHS AFTER HAVING NEW TIRES PUT ON MY SUV, I NOTICED THE SERVICE AWD, TRACTION CONTROL, AND ABS LIGHTS WERE ON CONTINUOUSLY ON MY PANEL WHEN IN MOTION AND UPON LEARNING THE IGNITION BUTTON. SOMETIMES THEY'D GO OFF EITHER MOVING OR STATIONARY BUT THEN AS 2 MONTHS PASSED, THEY'D REMAIN ON AT ALL TIMES. I WASN'T ABLE TO ENGAGE CRUISE CONTROL WHEN THOSE LIGHTS WERE ON. I HAD 2 NEAR ACCIDENTS FROM NEARLY HITTING 2 LARGE DEER. I HIT MY BRAKES AND MY TIRES DID BUT WASN'T TO GRIP THE ROAD AND JUST FELT LIKE THEY WERE ON ICE (IN SUMMER) . WHEN THEY WOULD GRIP THEY MADE A LOUD NOISE AND THEN I WAS ABLE TO STOP BUT NOT WITHOUT SMELLING BURNT RUBBER. I HAVE HEARD FROM A FRIEND OF MINE THAT IS A MECHANIC THAT HE HAD A FEELING IT WAS MY ABS SENSOR BUT DIDNT HAVE ACCESS TO A DODGE DIAGNOSTIC SYSTEM AS HE WORKS FOR A DIFFERENT DEALERSHIP. IVE HEARD FROM DIFFERENT PEOPLE THAT THIS HAS BEEN A "COMMON" PROBLEM RECENTLY WITH JOURNEYS. I PAID 97 DOLLARS FOR A DIAGNOSTIC FORMA NON-DEALER GARAGE AND THEY CONFIRMED IT WAS MY RIGHT FRONT ABS SENSOR AND IT WAS A MANUFACTURER DEFECT. I CALLED THE DODGE DEALERSHIP AND I WAS NOT INFORMED WHEN I BROUGHT IT IN THERE FOR THE RECALL THAT IT WAS UNDER WARRANTY. I BROUGHT MY SUV IN AND THE ADVISOR DIDN'T BELIEVE IT WAS MY SENSOR UNTIL IT WAS REPLACED. I WAS INFORMED THAT THE JOURNEYS HAVE BEEN COMING IN BY THE DOZEN OVER THIS ISSUE AND ALL OVER THE U.S. THAT WAS THE ONLY SENSOR CHECKED AND REPLACED AND MY WARRANTY IS ABOUT DONE. PLEASE INVESTIGATE HAVE 3 KIDS WITH SPECIAL NEEDS AND I DON'T WANT ACCIDENTS FOR ANYONE OVER THIS ISSUE. MY KIDS NEARLY LOST ME LAST YEAR IN A TERRIBLE ACCIDENT. MY VEHICLE WAS SERVICED OCT. 2018
Related Complaints for the 2016 DODGE JOURNEY
Other SERVICE BRAKES Complaints
#11649772
I believe the 2016 Dodge Journeys should be included in the 15V675000 recall. My passenger side floorboard was wet,...
#11612902
While I was driving, my car unexpectedly lost power and the engine shut off while I was making a left hand turn. Ther...
#11591357
FCA US LLC PO Box 21-8004 Auburn Hills, MI 48321-8004 Mopar part #68194693AF (discontinued) VIN# 3C4PDDBG8GT[XXX] S...
#11577692
My abs module has malfunctioned so I lost anti lock brakes traction control and cruise control. The dealership has no...
#11503536
Airbags didn't deploy in head on collision and break system has a defect in the abs module
Recent Complaints for the 2016 DODGE JOURNEY
#11717520
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The rear view camera has become unreliable. It sometimes flickers. It sometimes is upside down. It is sometimes gr...
#11713647
ENGINE AND ENGINE COOLING
The contact owns a 2016 Dodge Journey. The contact stated that while driving 35-40 MPH, the engine started overheatin...
#11713647
POWER TRAIN
The contact owns a 2016 Dodge Journey. The contact stated that while driving 35-40 MPH, the engine started overheatin...
#11712331
POWER TRAIN
I had to have my engine replaced Dan Cummins didn’t put the bolts back into my transfer case which caused me to need ...