NHTSA Complaint #11152806 — 2012 DODGE DART
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11152806 |
| Vehicle | 2012 DODGE DART |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
I PURCHASED THE CAR JULY 2017 AND HAS BEEN AT THE DEALER 5 TIMES DUE TO PROBLEMS. I HAD A REOCCURRING ISSUE WITH THE BATTERY LIGHT COMING UP, THE DEALER FOUND NO ISSUES WITH THE BATTERY. MARCH 2018 THE BATTERY SIGN LIT UP FOLLOWED BY A SLEW OF OTHER SIGNALS, INCLUDING A POWER STEERING LOCK SIGNAL AND THE CAR STARTED SHAKING. I WAS DRIVING WHEN THIS HAPPENED, THEN THE POWER STEERING LOCKED. I WAS ABLE TO PULL THE STEERING WHEEL HARD ENOUGH AND LUCKILY FOUND A PARKING LOT WHERE I COULD PARK THE PARK SINCE I WAS IN A HEAVILY TRANSITED AREA. ATTACHED IS A PICTURE I TOOK AFTER I WAS ABLE TO SAFELY PARK THE CAR. THE CAR WAS TOWED TO THE DEALERSHIP AND THEY FOUND NO ISSUES WITH THE CAR, I HAD TO PAY $250+ FOR THIS. NOVEMBER 2018, THE BLUETOOTH DOES NOT CONNECT, THE ODOMETER IS BLINKING CONTINUOUSLY AND THE CAR SHAKES WHEN AT A STOP. TURNS OUT TO BE THAT THE BLUETOOTH CONSOLE NEEDED TO BE CHANGED ($900+ COST), A TUNE UP WAS NEEDED 'BADLY' ($400+) AND THERE WAS BELIEVED TO BE A PROBLEM WITH A PIECE OF THE TRANSMISSION THAT WAS CAUSING THE CAR TO SHAKE. THE POWERTRAIN WARRANTY WOULD COVER THE COST OF THIS LAST ISSUE IF IT WAS FOUND TO BE THAT THIS WAS THE PROBLEM. IF IT WAS FOUND THAT THE TRANSMISSION PART WAS NOT CAUSING THE SHAKING, WE WOULD NEED TO COVER THE $600+ COST FOR THE LABOR. WE ARE IN PROCESS OF DEALING THIS MATTER WITH A MANAGER AT THE DEALERSHIP, SINCE WE DO NOT WANT TO KEEP THIS CAR.
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