NHTSA Complaint #11152314 — 2016 SUBARU OUTBACK UNKNOWN OR OTHER

Complaint Details

ODI Number	11152314
Vehicle	2016 SUBARU OUTBACK
Component	UNKNOWN OR OTHER
Date of Incident	November 16, 2018
Date Filed	November 18, 2018
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

WINDSHIELD. WINDSHIELD HAS SPONTANEOUSLY CRACKED ON THE PASSENGER EDGE TWICE. NOV 2017 I WAS TOLD THE SMALLEST PEBBLES CAUSED THE PIN HOLE WHICH MADE MY WINDSHIELD CRACK. NOVEMBER 2018 WE EXPERIENCED LOW 30 TEMPS AND WHEN THE TEMPS RAISED BACK TO 50S MY WINDSHIELD SPONTANEOUSLY CRACKED AGAIN. IN THE EXACT SAME SPOT. ONCE AGAIN DEALERSHIP IS CLAIMING A SMALL PEBBLE HAS CAUSED THIS DAMAGE. I CAN'T BUY THAT A PEBBLE WOULD HIT THE EXACT SAME SPOT AND CAUSE THE WINDSHIELD TO CRACK THE EXACT SAME WAY TWICE. I HAVE BEEN RESEARCHING THIS ISSUE AND IT SEEMS TO BE A COMMON PROBLEM AMONG OUTBACKS OF THIS YEAR.

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