NHTSA Complaint #11152181 — 2013 HYUNDAI SANTA FE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11152181
Vehicle	2013 HYUNDAI SANTA FE
Component	ELECTRICAL SYSTEM
Date of Incident	November 15, 2018
Date Filed	November 17, 2018
Mileage	59,733 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY 2013 HYUNDAI SANTA FE LIMITED HAS PREVIOUSLY HAD TWO OF FOUR DOOR LATCH ASSEMBLIES FAIL. ONE WAS REPLACED UNDER WARRANTY ONE I PAID THE DEALERSHIP TO REPLACE. NOW A THIRD LATCH ASSEMBLY HAS FAILED. THERE ARE TWO TSBS AGAINST THIS FAILURE (14-01-004-1 AND 14-01-004) SPECIFICALLY FOR THE 2013 HYUNDAI SANTA FE YET THE DEALERSHIP SAYS MY VEHICLE IS NOT INCLUDED. THIS IS A SERIOUS SAFETY ISSUE AS WHEN IT OCCURS YOU HAVE NO ABILITY TO RECEIVE ANY SAFETY INFORMATION FROM THE CARS MONITORING SYSTEM BECAUSE THE ENTIRE DISPLAY JUST SAYS "DOOR AJAR"

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