NHTSA Complaint #11152087 — 2014 FORD FUSION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11152087
Vehicle	2014 FORD FUSION
Component	POWER TRAIN
Date of Incident	November 2, 2018
Date Filed	November 16, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

AFTER MY HUSBAND PARK THE CAR STARTED TO MOVED BACKWARDS ( ROLLAWAY ISSUE) TOOK THE CAR TO THE DEALER AND THEY CHARGED US ALMOST $ 700 BECAUSE EVEN THAT IN ONLINE THAT IS A RECALL FOR THE ROLLAWAY ISSUE FOR ALL FORDS 2013/2016 THEY SAID THAT THE VIN IS NOT LISTED AS A RECALL BUT THE CAR WAS ASSEMBLED 5 DAYS AFTER THE RECALL CUT OUT DATE .. SO I ASKED IF WA 5 DAYS AFTER MEANS THEY USED THE SAME PARTS MAYBE BUT FORD IS WILLING TO REFUND ALL MY MONEY ... SINCE IS VERY CLEAR THAT IS A ROLLAWAY ISSUE AND IS NOT FAIR THAT WE PAID FOR THAT .

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