NHTSA Complaint #11151902 — 2017 CHEVROLET TRAVERSE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11151902
Vehicle	2017 CHEVROLET TRAVERSE
Component	STEERING
Date of Incident	October 29, 2018
Date Filed	November 16, 2018
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

NOTICED A LOUD NOISE COMING FROM THE ENGINE AREA WHEN I ACCELERATED AND TURNED THE STEERING WHEEL. THIS HAPPENED IN THE CITY AND ON THE HIGHWAY. I TOOK IT TO TWO MECHANICS WHO BOTH DIAGNOSED IT WITH A LEAK IN THE POWER STEERING PUMP. THEY SAID THERE IS A HOLE. THIS CAR IS LESS THAN TWO YEARS OLD AND THIS IS NOT NORMAL. ALSO, MY CAR CONTINUES TO DIE WHEN NOT IN MOTION. ALTHOUGH MY CAR SAYS THE BATTERY IS CHARGED, WHEN I GO TO START MY CAR IT WON'T START. I ALWAYS MAKE SURE NOTHING IS LEFT ON IN HER CAR. IT STARTED DOING THIS TWO WEEKS AFTER I BOUGHT IT AND IT HAS CONTINUED SINCE NICE THEN. THIS IS DEFINITELY NOT NORMAL EITHER.

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