NHTSA Complaint #11151764 — 2010 FORD FUSION

I PICKED UP A SCREW IN MY FRONT PASSENGER SIDE TIRE SOMEWHERE ON THE ROAD AND CALLED MY INSURANCE COMPANY TO HAVE SOMEONE COME CHANGE THE TIRE FOR ME. AFTER GETTING THE FLAT TIRE CHANGED TO A SPARE, MY POWER STEERING AND ADVANCETRAC EXPERIENCED COMPLETE FAILURE UPON RESTARTING THE CAR. I TOOK THE CAR TO A GARAGE AND THEY TOLD ME I NEEDED A COMPLETELY NEW POWER STEERING RACK THAT COULD COST $2,800 PLUS LABOR BECAUSE THE COMPUTER/SENSOR INSIDE MY CURRENT RACK WAS FAULTY. THEY ALSO INFORMED ME THAT FORD FUSION MODEL YEARS 2011 TO 2014 HAD BEEN RECALLED FOR THIS EXACT SAME REASON, BUT 2010'S HAVE NOT. I EXPERIENCED NO ISSUES WITH THE POWER STEERING OR ADVANCETRAC PRIOR TO THIS. AFTER GETTING THE FLAT REPAIRED AND PUT BACK ON MY VEHICLE, THE POWER STEERING CODE WAS RESET, BUT THE GARAGE TOLD ME MY POWER STEERING COULD FAIL AT ANY TIME WHILE DRIVING AND I SHOULD DRIVE ACCORDINGLY IF I WASN'T GOING TO GET IT REPAIRED. I HAVE NOT HAD THE POWER STEERING FAIL AGAIN, BUT EVER SINCE THE INITIAL INCIDENT, MY LOW TIRE PRESSURE LIGHT HAS BEEN ON CONSTANTLY DESPITE THE TIRE PRESSURE BEING CHECKED AND DEEMED ACCEPTABLE MULTIPLE TIMES.