NHTSA Complaint #11151469 — 2017 KIA SORENTO

OUR 2017 KIA SORENTO V6 WITH MILEAGE OF 54,882, UNDERWENT A MULTI-POINT INSPECTION ON MON., 10/08/2018 AT LUTHER KIA OF BLOOMINGTON AND WAS TECH DRIVEN FOR 2 WKS IN AN EFFORT TO DUPLICATE THE UNINTENDED, UNEXPECTED AND UNCONTROLLED ACCELERATION OF MY VEHICLE. UNFORTUNATELY, THEY WERE UNABLE TO VERIFY THE PROBLEM. THEY WERE APOLOGETIC IN BEING UNABLE TO DUPLICATE THE PROBLEM AND RECOMMEND WE COME BACK IF THE ISSUE RE-OCCURRED. THE SERVICE MANAGER ALSO SUGGESTED WE NOT USE OUR GPS HUM LOCATOR UNIT/OBD READER WHICH CONNECTS INTO THE VEHICLE DIAGNOSTIC PORT. WE AGREED AND DID NOT RECONNECT IT. FIVE WEEKS LATER, THIS AFTERNOON, TUESDAY, NOV 13, 2018 AT 3:30 PM AT THE CORNER OF 36 & WHITE BEAR AVE AT A RED LIGHT, I ONCE AGAIN EXPERIENCED SUDDEN HIGH POWER ACCELERATION. MILEAGE ON THE VEHICLE IS 56,574 MILES. I WAS DRIVING ON HWY 36 E AND EXITED THE WHITE BEAR AVE EXIT. I APPLIED THE BRAKE AT THE RED TRAFFIC SIGNAL . THE VEHICLE WAS AT A STANDSTILL. WHEN THE LIGHT TURNED GREEN, I SLOWLY ACCELERATED AND AS I WAS TURNING RIGHT ONTO WHITE BEAR AVE, I COULD FEEL THE GEARS SHIFTING AND THE VIBRATION CAME UP THROUGH MY FOOT. I SPOKE OUTLOUD, THE CAR IS GOING TO DO IT AGAIN. THEN THE MOTOR TOOK OFF ?A HIGH REVVING -RACING?. I PUT MY FOOT ON THE BRAKE HEAVILY AND THE CAR CONTINUED REVVING UP. I PUT THE VEHICLE IN PARK AND IT DIDN'T CHANGE ANYTHING. IT CONTINUED AN UNCONTROLLED HIGH POWER ACCELERATION. I TURNED THE IGNITION OFF AS IT IS THE ONLY THING THAT ? STOPS IT! I RESTARTED THE CAR AND CONTINUED HOME WITHOUT FURTHER INCIDENT. IT IS FRUSTRATING. THIS IS THE 5TH TIME THIS HAS HAPPENED AND EACH TIME THE SAME PASSENGER WAS IN THE CAR AND CAN VERIFY THIS SUDDEN HIGH POWER ACCELERATION. I AM WRITING BECAUSE I THINK IT IS IMPORTANT TO REPORT THIS PROBLEM TO YOU. *TR