NHTSA Complaint #11151158 — 2018 TESLA MODEL X

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11151158
Vehicle	2018 TESLA MODEL X
Component	SEATS
Date of Incident	October 29, 2018
Date Filed	November 13, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I BROUGHT MY CAR TO BROOKLYN TESLA SERVICE BECAUSE MY DRIVER SEAT STARTED TO ROCKING (ITS MOVING LIKE IT GOT LOOSE) AFTER TECHNICIAN DUPLICATED THE ISSUE, HE SAID IT'S A "NORMAL WEAR AND TEAR" AND THAT TESLA SEAT CAN START MOVING AFTER A CERTAIN TIME IF THE DRIVER IS HEAVY. THEY REFUSED TO DO ANYTHING I AM CONCERNED ABOUT SAFETY AND I'M SURE THAT LOOSE DRIVER SEAT IS DANGEROUS. IN ADDION THE SEAT HAS METAL BAR ON BUTTOM CUSION THAT IS PAINTFULL FOR "HEAVY" DRIVERS, ALSO A VERY BIG SAFETY CONCERN BECAUSE YOU CAN'T REALLY DRIVE IN PAIN AND THIS AS PER TESLA THE SEAT IS DESIGNED THIS WAY.

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