NHTSA Complaint #11683116 — 2018 TESLA MODEL X

SEATS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11683116
Vehicle	2018 TESLA MODEL X
Component	SEATS
Date of Incident	July 25, 2025
Date Filed	August 26, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

On July 25, 2025 I was installing a toddlers car seat in the vehicles rear passenger seat. Upon clipping the secure straps onto the rear seat, I noticed the seat slid all the way to the front position - the seat was loose - sliding back and forth. Nothing appeared to be visually broken. I made an appointment with Tesla and they report that they “replaced an actuator” that had failed. The failure caused the entire rear seat to slide without warning and no way to secure the seat. Tesla does not consider this a safety issue. Tesla is charging $1800 for repairs. Tesla says the broken part is not available for inspection. Tesla seemed to indicate that a possible electrical component failed that resulted in this issue.

Related Complaints for the 2018 TESLA MODEL X

Other SEATS Complaints

#11594506 — June 15, 2024 — INCIDENT REPORT: automated driver seat attempted to crush me when vehicle placed into drive Date: 15 June 2024 4:10 ...

#11590693 — May 25, 2024 — I have encountered what seems to be a very common issue in 2018ish tesla vehicles. Seatbelt sensor issues. While I be...

#11554665 — November 11, 2023 — In the middle row of a six seat Tesla Model X, if one installs a forward facing car seat the latch which connects to ...

#11541749 — August 30, 2023 — Captain seats in Tesla Model X cars do NOT support a standard child's car seat tether. The headrests are attached. Th...

#11537050 — August 7, 2023 — The passenger side middle row seat stopped locking in place. We drove out of our driveway with my 3 year old in his c...

Recent Complaints for the 2018 TESLA MODEL X

#11715891 — ELECTRICAL SYSTEM — February 5, 2026 — The 2018 Model X experienced a sudden and complete loss of power and became totally inaccessible. All doors and acces...

#11715891 — POWER TRAIN — February 5, 2026 — The 2018 Model X experienced a sudden and complete loss of power and became totally inaccessible. All doors and acces...

#11715891 — UNKNOWN OR OTHER — February 5, 2026 — The 2018 Model X experienced a sudden and complete loss of power and became totally inaccessible. All doors and acces...

#11715473 — POWER TRAIN — February 4, 2026 — During a recent incident where a tire issue caused damage to the wiring harness for the parking brake, resulting in a...

#11715473 — SERVICE BRAKES — February 4, 2026 — During a recent incident where a tire issue caused damage to the wiring harness for the parking brake, resulting in a...