NHTSA Complaint #11594506 — 2018 TESLA MODEL X

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11594506
Vehicle	2018 TESLA MODEL X
Component	SEATS
Date of Incident	June 15, 2024
Date Filed	June 15, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

INCIDENT REPORT: automated driver seat attempted to crush me when vehicle placed into drive Date: 15 June 2024 4:10 ET firmware version: v12 ⁦(2024.14.9 0b82f700aebe)⁩ steps to produce incident: 1. vehicle to park 2. seat auto changes to easy entry 3. opened the frunk 4. exit vehicle, closed door 5. re-entered vehicle to move it a little forward 6. press brake, put into drive, entered PIN 7. DRIVER SEAT BACK BEGINS TO TILT FORWARD TO ABNORMAL EXTREME FORWARD ANGLE, SEAT STARTS TO MOVE FORWARD (from easy entry mode), CRUSHING DRIVER AGAINST STEERING WHEEL 8. manual press of profile to user profile does not stop moving seat, does not retrace seat back from abnormal extreme forward angle, seat continues to move forward, crushing driver against steering wheel. 9. manual shift to PARK stops seat forward movement, does not return seat back from abnormal extreme forward angle. 10. opened door and exited vehicle, snapped photo of abnormal seat extreme forward angle ##

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