NHTSA Complaint #11150447 — 2018 FORD EXPLORER
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11150447 |
| Vehicle | 2018 FORD EXPLORER |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 2,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
WHEN TURNING LEAVING A SHOPPING CENTER ON A MAIN ROAD AT ~30 MPH, HEARD LOUD POP SOUND AND CAR IMMEDIATELY STOPPED MOVING. CAR WOULD NOT MOVE AND NEEDED TO BE TOWED. UPON INSPECTION THE LOWER CONTROL ARM BROKE NEXT TO BALL JOINT. CAR CURRENTLY HAS LITTLE OVER 2000 MILES.THE POLICE DID RESPOND TO THE INCIDENT TO ASSIST IN GUIDING TRAFFIC AND SECURING A TOW TRUCK. CURRENTLY THE VEHICLE IS AT THE DEALER WAITING FURTHER ASSESSMENT. IT APPEARS THE CONTROL ARM HAS A WEAK POINT IN THE STRUCTURE. IN REVIEWING INTERNET POST THE ARM APPEARS TO BREAK IN THE SAME PLACE FROM EARLY AND LATE MODEL YEARS OF THE NEW BODY STYLE EXPLORER. THE CAR WAS NEVER TAKEN OFF MAIN ROADS, AND THERE IS NO OTHER DAMAGE TO WHEEL (SHOWN IN PHOTO). I HAVE MAJOR CONCERNS THIS APPEARS TO BE A ISSUE WITH EXPLORER MODELS AND IF ON A HIGHWAY WOULD CAUSE POSSIBLE LOSS OF LIFE. WE ARE LUCKY THAT THE CAR WAS NOT GOING FASTER AND IN TRAFFIC WHEN THIS EVENT HAPPED.
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