NHTSA Complaint #11150360 — 2013 FORD FOCUS

MY 2013 FORD FOCUS STEERING WHEEL HAS BEEN LOCKING UP. I WAS DRIVING 75 ON A HIGHWAY AND MY WHEEL LOCKED UP. I LOST CONTROL OF THE CAR, SPINNING SEVERAL TIMES BEFORE LANDING IN A DITCH WITH MY 7 YEAR OLD IN THE BACKSEAT. WE WERE NOT HURT THANKFULLY, BUT IT HAS CAUSED SOME EMOTIONAL TRAUMA FOR MY SON WHO HAD TO RECEIVE COUNSELING. MY CAR WAS CHECKED BY PROFESSIONALS THROUGH FORD COLLISION CENER. I HAD TO GET NEW TIRES AND AN ALIGNMENT, ABOUT $1000 WORTH OF DAMAGE. SINCE NO ONE COULD FIND ANYTHING WRONG WITH MY STEERING I THOUGHT MAYBE IT WAS A FREAK ACCIDENT. MY STEERING WHEEL HAS LOCKED UP SEVERAL TIMES WHEN PUTTING IT IN REVERSE. IT THEN LOCKED UP COMPLETELY WHILE MAKING A LEFT HAND TURN THAT ALMOST ENDED IN ANOTHER WRECK. IT IS THE STEERING MOTOR AND WILL COST ME $1800 TO FIX. I HAVE FILED A CLAIM WITH FORD AND THEY REFUSE TO TAKE RESPONSIBILITY FOR THIS STEERING DEFECT. UPON DOING SOME RESEARCH, THE STEERING MOTOR HAS BEEN A PROBLEM WITH FORD'S FROM 2010-2014, WITH DOCUMENTED CASUALTIES DUE TO THE STEERING LOCKING UP. THIS IS A SERIOUS ISSUE AND SHOULD NOT BE IGNORED ANY LONGER. RECALL THE STEERING MOTORS NOW, TAKE ACTION. I CAN'T EVEN TRADE THIS CAR IN FOR ANOTHER BECAUSE THE PRICE OF THE VEHICLE DETERIORATES WITH EVERY RECALL, INCLUDING THE RECALL OF THEIR FAULTY TRANSMISSION ISSUES. GET THESE CARS OFF THE ROADS, THEY ARE A HAZARD!