NHTSA Complaint #11149710 — 2018 HONDA CR-V

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11149710
Vehicle	2018 HONDA CR-V
Component	ELECTRICAL SYSTEM
Date of Incident	November 6, 2018
Date Filed	November 6, 2018
Mileage	7,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

I HAVE BEEN HAVING ISSUES WITH INFOTAINMENT SCREEN/SYSTEM. THE SYSTEM FREEZES AND SOMETIMES GOES BLACK AND WON'T RESPOND TO TOUCHES AND OR INSTRUCTIONS. THE CAR HAS BEEN TO THE DEALER SEVERAL TIMES WITH NO PERMANENT FIX. ALSO, VEHICLE TEMPERATURE REMAINS COLD. THE CAR RUNS AND DRIVES FOR SEVERAL HOURS AND THE TEMP STAYS COLD WITH NO HEAT IN THE CABIN. EXPERIENCING FUEL MIXING WITH OIL AND SOMETIMES SMELL OF FUEL IN THE CABIN IS NOTICEABLE.HIGH OIL LEVEL IS ALSO PRESENT. DEALERSHIP AND HONDA NA BOTH INFORMED ME THAT I WILL NEED FREQUENT OIL CHANGES UNTIL THEY FIND A PERMANENT FIX.

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