NHTSA Complaint #11149452 — 2017 SUBARU FORESTER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11149452
Vehicle	2017 SUBARU FORESTER
Component	VISIBILITY/WIPER
Date of Incident	September 4, 2018
Date Filed	November 5, 2018
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

OUR WINDSHIELD CRACKED WHILE SITTING IN GARAGE OVERNIGHT. WE WERE TOLD THAT REPLACEMENT HAS TO BE OEM GLASS AND CALIBRATED DUE TO THE EYESIGHT SAFETY SENSORS. AFTER TWO MONTHS ON BACK ORDER WE WERE INFORMED THAT THERE IS A SOA BACKORDER OF OVER 2,000 WINDSHIELDS. UPON CHECKING FORUMS, THERE ARE A PLETHORA OF COMPLAINTS ABOUT REPEATED WINDSHIELD CRACKS AND LONG WAITS SIMILAR TO OURS. DESIGN DEFECT?

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