NHTSA Complaint #11145005 — 2018 SUBARU OUTBACK

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE THE CONTACT WAS DRIVING, THE AUTOMATED DRIVING SYSTEM STOPPED WORKING AND THE BACK-UP CAMERA DID NOT FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER (STEVE MOYER SUBARU, 201 S CENTRE AVE, LEESPORT, PA 19533, (888) 696-0345) WHERE IT WAS DIAGNOSED THAT THE COMPUTER THAT CONTROLLED THE ELECTRONIC AND SAFETY SYSTEMS MALFUNCTIONED. THE DEALER EXPLAINED THAT THE FAILURE WAS OCCURRING WITH MULTIPLE VEHICLES AND THAT THEY WOULD REPLACE THE COMPONENT UNDER THE WARRANTY. THE REPAIRS WERE COMPLETED AND THE ELECTRICAL FAILURES WERE REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 12,285. *TT *TR*JB