NHTSA Complaint #11145005 — 2018 SUBARU OUTBACK

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 11145005
Vehicle 2018 SUBARU OUTBACK
Component BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date of Incident
Date Filed
Mileage 12,285 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State PA

Consumer Description

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE THE CONTACT WAS DRIVING, THE AUTOMATED DRIVING SYSTEM STOPPED WORKING AND THE BACK-UP CAMERA DID NOT FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER (STEVE MOYER SUBARU, 201 S CENTRE AVE, LEESPORT, PA 19533, (888) 696-0345) WHERE IT WAS DIAGNOSED THAT THE COMPUTER THAT CONTROLLED THE ELECTRONIC AND SAFETY SYSTEMS MALFUNCTIONED. THE DEALER EXPLAINED THAT THE FAILURE WAS OCCURRING WITH MULTIPLE VEHICLES AND THAT THEY WOULD REPLACE THE COMPONENT UNDER THE WARRANTY. THE REPAIRS WERE COMPLETED AND THE ELECTRICAL FAILURES WERE REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 12,285. *TT *TR*JB

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