NHTSA Complaint #11144847 — 2017 VOLKSWAGEN PASSAT
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11144847 |
| Vehicle | 2017 VOLKSWAGEN PASSAT |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 20,129 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
ACCESS START MODULE FAILED. CAR REFUSED TO DETECT KEY FOB AND DASHBOARD WAS OFF WHEN ENTERING VEHICLE. COULD NOT PRESS ON BRAKE TO PUSH START IGNITION. CAR BATTERY WAS AT FULL 12-12 VDC. CHECKED FUSES AND NOTHING WAS BLOWN. HAD VEHICLE TOWED TO DEALER TO CHECK UP. TECHNICIAN WAS ABLE TO RESET ACCESS START MODULE BY DISCONNECTING BATTERY FOR 15 MINUTES. DEALER REPLACED FUEL RELAY FUSE AND ACCESS START MODULE. VEHICLE WAS DOWN FOR 4 DAYS. NEW MODULE HAD TO BE RE-PROGRAMMED FOR AT LEAST A DAY AND NEEDED ALL KEY FOBS TO BE RE-PROGRAMMED.
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