NHTSA Complaint #11144255 — 2013 FORD FOCUS

INITIALLY, ONCE VEHICLE IS STARTED AND RADIO IS TURNED ON, CRACKLING SOUNDS ARE HEARD ACROSS ENTIRE DASH OF CAR. RADIO STOPS WORKING. SOME DAYS RADIO WORKS, OTHER DAYS LONG STRETCHES OF CRACKLING AND THEN RADIO STOPS. RECENTLY, RADIO DOES NOT WORK AT ALL. WHEN BACK DOOR IS OPENED, SPEAKER IN REAR DRIVER DOOR CRACKLES AND SOUND IS HEARD ALL THE WAY TO THE FRONT DRIVER DOOR AND ACROSS DASH TO THE RADIO. RADIO HAS STOPPED WORKING ALTOGETHER. CANNOT BE TURNED OFF (APPEARS TO BE ON EVEN THOUGH NOT WORKING). EVENTS OCCURRED OVER 2 WEEK PERIOD. NO DIFFICULTY WITH TRANSMISSION, OPERATION OR DASHBOARD. LAST EVENT WITH CRACKLING OCCURRED AS REAR DRIVER SIDE DOOR WAS OPENED TO PUT ITEMS IN BACK SEAT. CAR NOT RUNNING.