NHTSA Complaint #11143356 — 2014 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11143356
Vehicle	2014 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	October 25, 2018
Date Filed	October 27, 2018
Mileage	48,350 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I BOUGHT OUTBACK FROM DEALER ON 9/26/2018, AND WHEN WEATHER TURNED COOL, WINDSHIELD CRACKED. I HAD SAFELITE/LIBERTY REPLACE ON 10/22/2018, AND DIDN'T DRIVE UNTIL WEDNESDAY, 10/24/2018 WHEN I DROVE ON I81. TRUCK THREW STONE AND I CALLED TO REPAIR, BUT THEY COULDN'T FIX IN AFTERNOON. THURSDAY AT 8 A.M. THE WINDSHIELD WAS ALREADY CRACKED BEYOND REPAIR. HAD TO CALL INSURANCE COMPANY AND REPLACE AGAIN ON 10/25/2018. SEEMS WINDSHIELDS ARE DEFECTIVE ONLY ON HIGHWAY TWICE, CRACKED TWICE! I HAD MY PREVIOUS CAR 17 YEARS AND NEVER CHANGED WINDSHIELD. I HAVE ONLY PUT APPROXIMATELY 500 MILES ON CAR AND HAVE TO CHANGE TWICE. AFRAID TO GO ON HIGHWAY. THANK YOU

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