NHTSA Complaint #11711258 — 2014 SUBARU OUTBACK

1. The under carriage has corroded creating a safety hazard. Senior dealer representative indicated verbally that 2010-2014 models years are the most prone. 2. If the under carriage fails the engine and transmission could fall out of the car potentially creating a serious issue. 3. The dealer brought the issue to my attention after performing an inspection of the car. 4. I was unaware of the issue until the dealer brought the issue to my attention. 2014 Subaru Outback.  The car has been taken care of in a manner that exceeds the manual recommendations including always flushing the underside of the chassis during washes; especially the winter season. The car was taken to a dealer to have the intake manifold gasket looked at. The dealer took the opportunity to raise the car in the air, conduct an inspection and reported that the front carriage assembly is rusting away and considered dangerous. The Service Manager indicated that the model years 2010 to 2014 exhibit a high-degree of corrosion to the supportive member which holds the engine and transmission in place and if it fails could cause an extremely dangerous situation.  What if any information has NHTSA compiled regarding these issues and Subaru's use of an under-designed, defectively manufactured part that could potentially cause a serious accident if the support structure collapsed?  And if the NHTSA has conducted any research into this issue is there any option for a consumer to recoup or require Subaru to cover the cost of replacement which according to two Subaru Dealers is approximately $4,200. Below is a recap of the repair costs including parts and labor: CRADLE FRM CP OBK 2-3 Day QT 1 $842.66 20202AJ04B ARM ASSY F RH In Stock QT 1$173.41 901000346 BOLT FLG 14X128 In Stock QT 2 $8.18 / $16.36 20420XA000 LINK AY F STABILIZER In Stock QT 2 $72.85 / $145.70 20202AJ05B ARM ASSY F LH In Stock QT 1 $173.41 901000060 BOLT FLANGE In Stock QT 2 $2.88 / $5.76 The labor is calculated at 13.5 Hours @ $189.00