NHTSA Complaint #11142546 — 2014 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11142546
Vehicle	2014 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	August 6, 2018
Date Filed	October 25, 2018
Mileage	66,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

THE FUEL DOOR HINGE HAS BROKEN LOOSE DUE TO THE SLIDING DOOR SAFETY BUTTON (MECHANISM) THAT IS EXERTING TO MUCH PRESSURE ON THE INSIDE OF THE FUEL DOOR. THE UPPER LEFT PORTION OF THE FUEL DOOR. THIS PLUNGER EXERTS SO MUCH PRESSURE ON THE FUEL DOOR THAT IT WARPS/FLEXES THE GAS DOOR AWAY FROM THE BODY. IT TAKES AN EXTREME AMOUNT OF FORCE TO PUSH THIS SAFETY BUTTON (PLUNGER) IN. THIS PLUNGER CLEARLY WAS NOT DESIGNED PROPERLY. NOW, THE DRIVER SIDE SLIDER DOOR WILL NOT OPERATE DUE TO THE PLUNGER/MECHANISM NOT BEING FULLY DEPRESSED IN. THIS IS A SAFETY CONCERN IF SOMEONE NEEDED TO EXIT THE VEHICLE IN AN EMERGENCY.

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