NHTSA Complaint #11142473 — 2019 CHRYSLER PACIFICA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11142473
Vehicle	2019 CHRYSLER PACIFICA
Component	ENGINE
Date of Incident	October 20, 2018
Date Filed	October 24, 2018
Mileage	150 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

COULD NOT START CHRYSLER PACIFICA FOR ONE HOUR FRIDAY MORNING. FINALLY STARTING, THE ENGINE SHUT DOWN WHILE MOVING AT LOW SPEED APPROACHING A LIGHT (AT TIME THOUGHT IT WAS THE GAS SAVING FEATURE) AND WAS VERY DIFFICULT TO START. DROVE IT TO DEALER MONDAY, AFTER A VERY DIFFICULT START FOR A FIX YESTERDAY. DEALER COULD NOT DUPLICATE PROBLEM SO I DROVE HOME, PARKED, AND TODAY IT WOULD NOT START. I HAD TO HAVE IT TOWED BACK TO DEALER. CONCERNED ENGINE COULD SHUT DOWN AT SPEED LOCKING CONTROLS. AS CAUSE IS UNKNOWN, I BELIEVE THIS IS A SAFETY ISSUE FOR CHRYSLER AND A HEADS-UP TO THE NHTSA. THE PROBLEM BEGAN WITH ABOUT 150 MILES ON THE ODOMETER AND THE VAN NOW HAS ABOUT 475 MILES. *DT UPDATED 11/30/18*JB

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