NHTSA Complaint #11142296 — 2013 NISSAN SENTRA

TRANSMISSION FAILED AT 85,000. I STARTED HAVING PROBLEMS GAINING SPEED; THEN THE CAR WOULD START SHAKING, JERKING AND PAUSING. I WAS DRIVING ON HIGHWAY 152 ON MY WAY TO SAN JOSE, CA WHEN MY CAR STARTED LOSING SPEED AND SHAKING. I THOUGHT I WAS GOING TO GET STUCK IN THE MIDDLE OF THE ROAD. IT WAS TERRIFYING. I MADE IT TO WORK AND STARTED DOING RESEARCH ABOUT WHAT MY CAR WAS DOING AND FIND OUT IT WAS THE TRANSMISSION. I TOOK IT TO THE DEALER AND THEY CONFIRMED IT WAS THE TRANSMISSION. NISSAN TECH. TOLD ME TO CALL NISSAN USA, SO I DID. THEY GAVE A CASE NUMBER AND THEY COMMUNICATED WITH THE DEALER TO CONFIRM THE TRANSMISSION HAD FAILED. NISSAN AGREED TO PAY PART OF THE COST TO REPAIR TRANSMISSION EVEN THOUGH I TOLD THEM THAT IT WAS TOO SOON FOR THE TRANSMISSION TO FAIL. NISSAN IS CHARGING ME 2000 TO FIX IT. I HONESTLY THINK NISSAN SHOULD START REPAIRING ALL TRANSMISSIONS WITHOUT A COST FOR CUSTOMERS. THEY KNOW THEIR TRANSMISSIONS HAVE DEFECTS. I WILL TRY TO SELL MY CAR AS SOON AS POSSIBLE AS THEY ARE ONLY GOING TO GIVE ME ONE YEAR WARRANTY.