NHTSA Complaint #11142175 — 2011 CHRYSLER TOWN AND COUNTRY
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11142175 |
| Vehicle | 2011 CHRYSLER TOWN AND COUNTRY |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 70,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
CAR WILL NOT START, WILL NOT STAY STARTED, OR SHUTS OFF WHILE DRIVING. OR... THE FUEL PUMP WILL STICK "ON" WHILE THE CAR IS OFF. THIS IS DUE TO THE FAULTY INTEGRATED RELAYS IN THE TOTALLY INTEGRATED POWER MODULE FAILING. THIS IS THE EXACT ISSUE AS PART OF "SAFETY RECALL R09 / NHTSA 15V-115 FUEL PUMP RELAY". THE TOWN AND COUNTRY WAS EXCLUDED FROM THIS RECALL DESPITE USING THE EXACT SAME PART AND HAVING THE EXACT SAME ISSUES. I WOULD LIKE TO HAVE THE PROPER PARTS PUT INTO MY CAR FOR SAFETY REASONS. THE DEALER WANTS TO PUT THE FAULTY PARTS BACK INTO THE CAR AFTER CHARGING ME A LOT OF MONEY TO FIX THIS OBVIOUS SAFETY ISSUE THAT SHOULD HAVE BEEN RECALLED WITH THE OTHERS.
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