NHTSA Complaint #11141759 — 2016 FORD FUSION

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING) AND 18V471000 (POWER TRAIN) UNTIL AFTER THE VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF DIRECTION WITH THE STEERING WHEEL WHILE DRIVING APPROXIMATELY 45 MPH. AS A RESULT, THE CONTACT LOST CONTROL AND CRASHED INTO A TREE. THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED; HOWEVER, THE DRIVER SUSTAINED INJURIES TO THE FACE, LEFT SHOULDER, AND FOREHEAD. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A YARD AND THEN TO MANHEIM BALTIMORE-WASHINGTON FORD (7120 DORSEY RUN RD, ELKRIDGE, MD 21075, 1-(800) 533-2923) SO IT COULD BE DIAGNOSED BY THE INSURANCE COMPANY OR THE MANUFACTURER. THE VEHICLE WAS EXTENSIVELY DAMAGED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.