NHTSA Complaint #11141274 — 2016 HONDA PILOT

VEHICLE TURNS OFF COMPLETELY WHEN AUTO OFF FEATURE ENGAGES WHILE IN A STOPPED CONDITION. ON TWO OCCASIONS, VEHICLE REFUSED TO RESTART FOR SEVERAL MINUTES. THE FIRST TIME, THE VEHICLE RESTARTED AFTER 2-3 MINUTES, THE SECOND TIME IT HAPPENED, CAR WOULD NOT RESTART UNTIL 10-15 MIN AFTER THE OCCURRENCE. DURING BOTH OCCURRENCES, I WAS IN A STOP CONDITION WITH FOOT ON THE BRAKE, VEHICLE IN DRIVE. DEALER SAYS BATTERY TESTS FINE AND CANNOT REPLICATE THE ISSUE, BUT I KNOW THERE ARE OTHERS EXPERIENCING SAME PROBLEM. THIS IS A MAJOR SAFETY ISSUE. ONLY OUT OF SHEAR LUCK, IT HAPPENED TO ME WHILE AT A RESIDENTIAL GATE KEY PAD PUNCHING IN THE CODE, AND THEN TODAY WHILE IN THE DRIVE THRU OF A FAST FOOD PLACE. IF THIS WOULD HAPPEN ON A BUSY STREET, AT A BUSY INTERSECTION, WHILE SITTING IN STANDSTILL TRAFFIC ON INTERSTATE, ETC, IT COULD BE EXTREMELY DANGEROUS.